Because every patient deserves clarity, compassion, and confident care.
Our advocates guide patients and families through every step of their healthcare journey—helping you understand medical information, coordinate appointments, manage insurance challenges, and make informed choices with confidence.
Why Advocacy Matters Now
Healthcare is becoming more complex every year, and getting timely, affordable care is harder than ever. Recent national data reveals the growing challenges patients face across the United States—from extended wait times to insurance denials that delay critical treatment.
31
Days Average Wait
Up 19 percent since 2022 for new patient
appointments in major metro areas.
60+
Days for Specialists
Average wait for neurology and rheumatology
appointments now exceeds two months.
54%
Coverage Denials
Insured adults told their plan would no
longer cover a prescribed medication.
25%
Denial Increase
Rise in prescription drug denials by
private insurers from 2016 to 2023.
<24
Minutes with Specialist
Patients spend between 13-24
minutes with a specialist on average.
20%
Clinical Trials
3 of 4 patients are interested in clinical trial options, but only 20% are offered participation.
64%
Prefer Virtual Visits
Patients consider telehealth more convenient
for routine appointments and follow-ups.
30%
Skip Medication
Americans did not take their medication as
prescribed due to high out-of-pocket prices.
With challenges like these, having a dedicated advocate makes a real difference. We handle the coordination, communication, and follow-up—so you can focus on your health and your family. Our team navigates insurance complexities, expedites appointment scheduling, and ensures you have access to all available treatment options.
Source: AMN Healthcare, 2025 Survey on Physician Appointment Wait Times and 2024 Specialty Access Report, PAN Foundation’s Center for Patient Research National Poll (July 2025), The New York Times & Komodo Health U.S. Prescription Denial Trends (2025), Kaiser Family Foundation Consumer Health Access Survey (July 2025).
How We Help You Navigate Care
When you or someone you love faces a health challenge, it can be hard to know where to begin. Our compassionate advocates listen to your story, assess your needs, and stay with you through every step—so you never have to navigate the system alone.
We understand that healthcare can feel overwhelming, confusing, and isolating. That’s why our team is dedicated to being your trusted partner, translating complex medical information into clear guidance, and ensuring your voice is heard at every appointment and decision point.
What We Do
Our Promise: We stay with you from the first call through every follow-up visit—ensuring you always know your next step.
How to Get Started
You do not have to face this alone.
We are here to listen, guide, and act on your behalf.
Why Patients Trust Acceltx Advocacy
Mara VanAndel
Head of Patient Advocacy
Board Certified Patient Advocate (BCPA)
For more than two decades, Mara VanAndel has been a steady voice and guide for families facing complex medical decisions. She leads with compassion, clarity, and persistence—helping patients feel heard, informed, and confident as they move through their care journey. Her team does more than understand the system—they know how to navigate it to ensure your choices are respected and your goals are always the priority.
“With Mara’s guidance, I stopped feeling lost in the system. She gave me the tools and confidence to speak up and make the choices that were right for me.”
—Brianna K, patient
Our mission: Your wellbeing comes first.
Truly Independent, Working For You
Our only commitment is to you. We have no hospital, insurance, or corporate affiliations—no conflicts of interest, ever.
- Independent and unbiased guidance
- No institutional ties or financial influence
- Your Voice, Amplified
The Expertise You Deserve
Our team of board-certified advocates and nurses brings deep experience across specialties like oncology, neurology, pulmonology, and cardiology. We know how to navigate the system effectively on your behalf.
Talk to an Advocate Today
You deserve clear answers, timely care, and peace of mind.
Feeling lost in the healthcare system? Whether you are facing a new diagnosis, waiting on approvals, or juggling multiple specialists, or assisting family member from out of state—we can help you find clarity and direction.
Our advocates listen, answer your questions, and create a personalized plan that fits your needs. Consultations are available by phone or video—often as soon as today.
Professional advocacy gives you clarity, confidence, and relief—so you never have to navigate care alone.
Cost and Coverage
Advocacy is an investment in clarity and peace of mind—helping reduce confusion, stress, and time lost navigating care.
Introductory Consultation
$50 for 30 minutes
Credited toward future services
Ongoing Support
$100–$150/hour
Tailored guidance and coordination based on your needs
Care Coordination Assessment
$300-$700
Includes a detailed review of records, a personalized care roadmap, and recommendations for next steps based on your current needs.
Expert Specialist Plan Review
$150+
A board-certified specialist provides an independent evaluation of your current diagnosis and treatment approach, identifying opportunities for optimization and confirming alignment with best practices.
(This service focuses on care validation and optimization, not a formal second opinion.).
Financial Assistance Available: Flexible payment plans and sliding-scale rates are offered. Financial limitations should never prevent you from receiving the support you need. Please ask about assistance options during your consultation.